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ITSA - Information Technology Staff Augmentation

In August 2008 OST was awarded the Information Technology Staff Augmentation (ITSA) contract by the DC Office of Chief Technology Officer (OCTO).

ITSA is the use of a Managed Service Provider (OST) to manage the process of IT staff augmentation between OCTO Program Managers and DC CBE IT staff augmentation Vendors. This project includes supplying a fully functional Vendor Management System to handle the workflow from beginning to end.

The overall ITSA project increases the efficiency of the staffing process for all involved parties, while increasing process transparency and reducing costs.

  • Commitment to have 95% of the requirements filled by CBE’s
  • Process Neutrality
  • Vendor Neutrality
  • Web-based tool that is accessible anywhere, 24-hours/day.
    • District managers to request resources
    • Subcontracting Vendors to respond with resume submissions, and
    • Invoicing and timesheet submission for awarded resources.
  • Senior Project Team specializing in:
    • DC government
    • IT Staff Augmentation
    • Implementing and facilitating Managed Service Provider (MSP) contracts in the Public Sector

Best Practices

 
 

- Subcontractor Agreement Sign-Up Information


To the CBE Community,
We would like to thank you all for helping us to make our first quarter of the ITSA Contract successful!  At this time, the first round of payments has gone out, and we currently have 116 contractors at OCTO under the ITSA contract.  We have also begun to expand this contract to include agencies outside of OCTO which will bring in more Requirements and give each of you more opportunities submit.

Candidate Submissions
As the first quarter is coming to a close we would like to remind everyone that ALL resumes must be on the ITSA Resume Template, and ALL instructions/examples followed.  If you are having any issues please remember that Candidate Submission Training is still available.  This training is open to anyone no matter how long you have been on this contract or how many recruiters you have that need a refresher or have never attended.  Sessions are being conducting at OST Head Quarters once a month, and the next training is set for January 27th at 12:00 PM.  If you are interested in attending please send an e-mail to itsa-support@ostglobal.com and we will get you signed up.  We will be posting all upcoming trainings on our web page at http://itsa.ostglobal.com soon.

Invoicing
You should have received an e-mail with two attachments. These attachments were a Direct Deposit sign-up form, and EFT form that MUST be filled out before you submit an invoice. If we do not have BOTH documents filled out we cannot pay you electronically, thus slowing down the process. Once you have finished filling out the forms please e-mail them to itsa-invoices@ostglobal.com. If you did not receive the e-mail please send a request for these documents to itsa-support@ostglobal.com.

Invoicing instructions and the schedule have been added to http://itsa.ostglobal.com in the Orange Box labeled 'Vendors' at the bottom of the page.  Please be sure to e-mail all your completed invoices to itsa-invoices@ostglobal.com

Please feel free to contact us with any questions you may have. 

Thank you,

ITSA Project Team

 
 
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