ITSA - Information Technology Staff Augmentation

ITSA is the District’s method for the procurement of IT staff augmentation contractors. OST (Optimal Solutions and Technologies) facilitates the staff augmentation procurement process between District Program Managers and ITSA-registered Vendors. OST has partnered with Peopleclick to provide a fully-functional Vendor Management System that handles the workflow from beginning to end. The ITSA Project is ISO 9001:2000 compliant.

The DC Office of the Chief Technology Officer (OCTO) awarded the Information Technology Staff Augmentation (ITSA) contract to OST in August 2008. ITSA is primarily focused on increasing the efficiency of the District’s IT staff augmentation procurement practices and providing District CBEs (Certified Business Enterprise) with a system dedicated to transparency and neutrality. Since implementation, the program has made great strides in raising process efficiency, reducing the procurement timeline for all involved parties, lowering cost for the District government, and increasing process transparency.

OST has been training agencies and providing information as to how the program operates. A few of the agencies that have been trained are: DMV, FEMS, DCPS, MPD, OCFO, and OUC. The District of Columbia encourages agencies to use this program for temporary IT Staff Augmentation.

Commitment to have 95% of the requirements filled by CBE’s
Process Neutrality
Vendor Neutrality
Web-based tool that is accessible anywhere, 24-hours/day.
- District managers to request resources
- Subcontracting Vendors to respond with resume submissions
- Invoicing and timesheet submission for awarded resources.
Tier 1 Support
- ITSA Support is available from 8-6PM Monday – Friday – not including District Holidays
Senior Project Team specializing in:
- IT Staff Augmentation
- Implementing and facilitating Managed Service Provider (MSP) contracts in the Public Sector


	Vendors Interested in Joining ITSA Vendors must be registered with ITSA as a CBE or NON-CBE. Please contact itsa-support@ostglobal.com to request vendor registration information. CBE Roundtable Hosted by OCTO July 17th 2-4PM See the Calendar for details. CBE Roundtable - 2/22/11 CBE Roundtable Presentation CBE Roundtable Minutes CBE Roundtable - 10/20/2009 Roundtable Presentation CBE Roundtable Attendance List To the Vendor Community We would like to thank the vendor community for helping make this program successful. Your feedback is valued as it helps us find areas to improve. Please continue to provide your comments and suggestions to us at itsa-support@ostglobal.com We look forward to offering more opportunities to engage candidates as additional agencies sign on. Candidate Submissions OST conducts Candidate Submission Training every 3 weeks at OST Headquarters. This training is open to all vendors and recruiters. Please see the Calendar to view the schedule. If you are interested in attending, please send an e-mail to itsa-support@ostglobal.com requesting a seat in the next available session. Invoicing Please see the Calendar for invoicing and payments dates that are also available on the invoicing schedule in the Vendors section below. Public Data Site Under the "Browse Catalog" section of the site, please find the following Excel links: -ITSA Engaged Resources -ITSA Open Requirements -Active CBE’s participating in ITSA Potential Vendors Please contact itsa-support@ostglobal.com to request vendor registration information. IT Professionals Interested in ITSA Please note that ITSA does not hire individuals directly. All hires are made through ITSA-registered CBEs. Each CBE can only submit one candidate per opening on all requirements. Please see the current CBE Listings found at the Public Data Site and visit the DC Networks website.